Online Training 

All of our online courses are approved by registered legal bodies. They enable your training to be completed at a time and place to suit you. We offer courses on an individual, business and subscription basis. For more information please contact a member of our team for a package to suit you.
All prices are individual, for multiple buys or account prices please contact us directly for a tailor made quote.
*Duration times are based on the Video content and round off and does not account for loading time or thinking time on each question.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves. 
Please use the drop-down menu to view our full range of courses:

Abrasive Wheels | Achieving Food Hygiene Rating Level 5 | Allergen Awareness | Anti-Harassment and Bullying | Asbestos Awareness | Asbestos Awareness for Architects and Designers | Assessing Display Screen Equipment | Autism Awareness | Basic Fire Safety Awareness | Basic Fire Safety for Care Homes | Basic Legionella Management | Basic Life Support | Behavioural Safety | Book Keeping for the Early Years Sector | CDM Awareness | Conflict Resolution in the Workplace | Control of Substances Hazardous to Health (COSHH) | Customer Service | Data Protection in the Workplace | Dementia Awareness | Developing Good Employee Relations | Developing Resilience and Managing Stress | Developing Teamwork | Diabetes Awareness | Dignity and Privacy | Disciplinary Procedures | Display Screen Equipment Training | Duty of Care | Effective Delegation | Electrical Safety | Emergency First Aid at Work (online refresher) | End of Life Care | Epilepsy Awareness | Equality, Diversity and Discrimination | Facebook for Business | Fire Extinguisher | Fire Marshall | Fire Marshall for Care Homes | Fork Lift Truck Supervisor Training | Handling Difficult People | Handling Information in a Care Setting | Health and Safety for Child Minders | Health and Safety in a Care Setting | Infection Control | Introduction to Early Years Foundation Stage | Introduction to Emotional Intelligence | Introduction to HACCP Level 2 | Introduction to Personal Safety for Lone Workers | Introduction to Risk Assessment | Introduction to the Safe Handling of Medicines | Leadership and Management in Adult Social Care | Leadership and Management Early Years Child Care | Leadership Skills | Learning Disability Awareness | Level 1 Food Safety (catering) | Level 1 Food Safety (Manufacturing) | Level 1 Food Safety (retail) | Level 2 Food Safety (catering) | Level 2 Food Safety (Child Care) | Level 2 Food Safety (manufacturing) | Level 2 Food Safety (retail) | Level 3 Supervising Food Safety | LinkedIn for Business | Lockdown Procedure in Schools | Managing Meetings | Managing Sickness and Absence | Manual Handling | Mental Capacity Act and Deprivation of Liberty Safeguards | Mental Health Awareness | Negotiation Skills | Noise Awareness | Nutrition and Hydration | Objective Setting | Paediatric First Aid | Person Centred Care | Positive Handling in Schools | Presentation Skills | Prevent Duty | Principles of Communication | Project Management | Safeguarding Adults | Safeguarding Children | Safeguarding for Early Years | Sales Skills | Search Engine Optimisation for Business | Sexual Harassment in the Workplace | Sharps Awareness | Slips, Trips and Falls | Social Media for Business | Stress Management | Stroke Awareness | Theory Test for Counter Balance & Reach Trucks | The Principles of Performance Management | Time Management | Twitter for Business | Understanding your role in Care | Work at Height | Working in Confined Spaces | Working Safely | Working within the Private Security Industry | Workplace Health & Safety | Your Personal Development

Abrasive Wheels

This course is aimed at anyone who uses abrasive wheels or employs people who use abrasive wheels as part of their work.
There is a wide range of tools and processes that use abrasive wheels and ensuring that these are used correctly and safely is of paramount importance. Applications range from hand grinding to disc cutting. They can be used at all stages of a work process, for making preliminary cuts and scores in materials, or for fine polishing and finishing.
Different wheels will have different properties and characteristics suitable for certain tasks. They also have different weaknesses and can pose different risks and hazards in handling and use. For this reason, it’s important that you always select the right abrasive wheel for the job and use it with the right machinery.
This course covers the anatomy of an abrasive wheel, the dangers associated with their use, storage and handling and much more.
Duration: 100 minutes
Pass mark: 70%
IIRSM Approval
(also meets Irish legislation)
RRP £35 + VAT
Our Price: £25 + VAT
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Achieving Food Hygiene Rating Level 5

In December 2008 the Food Standards Agency agreed a National Food Hygiene Rating Scheme. It is now running in all areas of Wales, Northern Ireland and in 99% of England.
This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.
Duration: 50 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Allergen Awareness

Every year, the number of people with allergies is increasing so having an awareness of potential allergens and why they can be harmful is becoming more important, particularly if you work in the service industry.
This course covers general allergies, food allergies and food intolerances and explain the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions.
It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing.
It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and what steps can be taken both internally and externally to monitor the control measures.
Duration: 100 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Anti-Harassment and Bullying

Your company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect.
This course covers the commitments that will be laid out in your company's anti-harassment and bullying policy.
It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Duration: 32 minutes
Pass mark: 70%
RRP £35 + VAT
Our Price: £25 + VAT

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Asbestos Awareness

Asbestos is probably the most dangerous building material ever used. Every year thousands of people fall ill and die because of exposure to asbestos and it was widely used by the construction industry right up until the year 2000.
The Control of Asbestos Regulations (CAR) 2012 apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may encounter or disturb asbestos.
Our Asbestos Awareness training covers all areas of asbestos awareness and is designed for anyone that may come in to contact with asbestos as part of their job. Traditionally this would be suitable for tradespeople such as builders, plumbers, electricians, carpenters and building maintenance professionals.
The course is broken down into 4 modules each of which has questions at the end to measure knowledge and understanding of the module content. The four modules are: (1) Properties and risks of asbestos exposure, (2) Different types of asbestos, (3) Avoiding the risks from asbestos, and (4) An outline of asbestos legislation. Some of the key topics covered in the modules are recognising asbestos, where it is used, minimising the risks of working with asbestos and the legislation for working with asbestos.
You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a Pass mark of 100%.
Duration: 65 minutes
Pass mark: 100%
RoSPA & IATP Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Asbestos Awareness for Architects and Designers

This course covers the same subjects as our Asbestos Awareness course with an additional module aimed specifically at architects and designers working with buildings that may contain asbestos. It provides information about the legislation governing asbestos in work and outlines the responsibilities of architects and designers.
Asbestos is probably the most dangerous building material ever used. Every year thousands of people fall ill and die because of exposure to asbestos and it was widely used by the construction industry right up until the year 2000.
The Control of Asbestos Regulations (CAR) 2012 apply to employers, employees, self-employed persons and duty holders and cover all work with asbestos containing materials. Regulation 10 of CAR states that every employer must ensure that adequate information, instruction and training is given to employees who are liable to be exposed to asbestos. This includes maintenance workers and others who may encounter or disturb asbestos.
The course consists of 5 modules with questions at the end. You are given the chance to review all your answers at the end of each module before final submission and you will be given 3 attempts at each module to achieve a Pass mark of 100%.
Duration: 75 minutes
Pass mark: 100%
RoSPA & IATP Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Assessing Display Screen Equipment

This course is aimed at those responsible for assessing display screen equipment.
So, what do we mean by display screen equipment? The first thing most people think of is a computer monitor. But that’s not the only thing it refers to. Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes, or CRTs.
The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employee‐users have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely, this reducing the risk of work-related conditions.
Duration: 110 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Autism Awareness

Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase.
This course provides you with an understanding of what autism is and how it affects a child's daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can make to improve a child with autism's day to day life.
Ideal for those working in adult and child care environments. Those working in all areas of care may meet people who have Autistic Spectrum Disorders (ASD). Although the course focuses on children with autism, having an awareness of the condition and how best to provide support to someone with ASD will be of use to anyone who interacts with and cares for children and adults as part of their work.
Having a knowledge of the typical behaviours and challenges associated with ASD can equip you to identify these and act in a supportive way.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Basic Fire Safety Awareness

Current legislation, the Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace and it is a cost-effective way for employers to fulfil their legal obligation to provide their employees with the necessary understanding of fire awareness.
The aims and outcomes of our Basic Fire Safety Awareness course are to provide the learners with an understanding of basic fire awareness and safety. Some of the topics covered include what should be done in the event of a fire, how to prevent a fire from starting and basic information on techniques for extinguishing a fire.
There are 5 modules covered in the basic fire safety course which are: (1) Chemistry of fire, (2) Common causes of fire, (3) Basic safety features in buildings, (4) Introduction to fire extinguishers, (5) What to do in cases of fire.
Duration: 60 minutes
Pass mark: 70%
RoSPA & IFE & CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Basic Fire Safety for Care Homes

This course covers the same content as the Basic Fire Safety Awareness course with additional content tailored specifically for employees that work in care homes.
Current legislation, the Regulatory Reform (Fire Safety) Order 2005, applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff.
Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace and it is a cost-effective way for employers to fulfil their legal obligation to provide their employees with the necessary understanding of fire awareness.
The aims and outcomes of our Basic Fire Safety for Care Homes course are to provide the learners with an understanding of basic fire awareness and safety. Some of the topics covered include what should be done in the event of a fire, how to prevent a fire from starting and basic information on techniques for extinguishing a fire.
Duration: 60 minutes
Pass mark: 70%
RoSPA & CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Basic Legionella Management

Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE’s updated code of practice known as L8 which was published in 2013, states that companies and building owners have a legal duty to manage Legionella bacteria.
Our interactive video-based training course is aimed at all employers and staff to assist them in identifying the danger that Legionella bacteria poses, as well as covering ways to identify and assess sources of risk from Legionella bacteria in the premises, and how to implement and manage a control programme.
This course explains the background to Legionella bacteria, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.
Duration: 75 minutes
Pass mark: 70%
RoSPA Approved
RRP £65 + VAT
Our Price: £45 + VAT

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Basic Life Support

Coming soon…

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits.
It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety.
Finally, it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.
Duration: 45 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Book Keeping for the Early Years Sector

Coming soon…

CDM Awareness

The Construction Design and Management Regulations 2015 cover the management of health, safety and welfare when carrying out construction projects. Whatever your role in the construction industry these regulations are there to improve your health and safety. They are intended to ensure that projects are planned and run effectively and safely right from the start.
This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned. It finishes by detailing several example projects that illustrate how the regulations can be applied.
Duration: 40 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Conflict Resolution in the Workplace

Unmanaged conflict is the largest reducible cost in organisations today, and the least recognised.
Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable. Conflict in workplaces is not only inevitable, it can be valuable. That is if it is handled correctly and focused on the right areas.
This course will consider what conflict is as well as it’s impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at several different ways of managing it.
Duration: 125 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Control of Substances Hazardous to Health (COSHH)

This course covers what you need to know about the Control of Substances Hazardous to Health (COSHH). It’s aimed at anyone who is exposed to substances which may be hazardous to their health whilst at work, as well as line managers with responsibility for those people. So, what do we mean by ‘substances hazardous to health’?
In legal terms, these are substances that are classified as “very toxic, toxic, harmful, corrosive or irritant” under the Classification, Labelling and Packaging Regulation (CLP). This was a regulation that came into force in January 2009 dovetailing with a set of regulations called REACH. REACH is a European Union regulation concerning the Registration, Evaluation, Authorisation and Restriction of Chemicals, which came into force on 1st June 2007.
One of the main aims of REACH is to provide a high level of protection for human health and the environment from the use of chemicals. It also refers to the latest system of Global Harmonising Symbols.
Duration: 125 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.
But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital.
It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
Duration: 75 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Data Protection in the Workplace

If you or your organisation handles personal information about individuals, you have legal obligations to protect that information.
The benefits of good data safety are numerous and include, good business practice, the protection of people’s rights and the protection of your organisation’s reputation.
In recent years some companies and individuals have experienced serious legal consequences for data protection breaches, and this highlights why it is so important to get it right. Training should be a vital part of any company’s data protection policy.
Duration: 80 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Dementia Awareness

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Dementia is a chronic progressive problem of cognition - which is failure of the brain’s functions. It affects people at different stages of life, it affects different parts of the brain and it affects it at different speeds.
This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.
Duration: 25 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Developing Good Employee Relations

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time.
This course will define employee relations and cover the many benefits good relations can bring to an organisation. It explains how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It examines how a proactive HR presence benefits employee relations. Then it looks at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it shows you how to deal effectively with complaints, discipline and how to combat negativity.
Duration: 45 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Developing Resilience and Managing Stress

Coming soon…

Developing Teamwork

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together.
It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict.
It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Diabetes Awareness

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.
Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual.
It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential.
This course is aimed at people working in the health and social care sector or anyone wishing to better their knowledge around Diabetes. It will provide an overview of the condition, the common symptoms that might indicate someone has Diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.
Duration: 45 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Dignity and Privacy

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and secondly, they must be afforded privacy.
The course will start by defining dignity and privacy within the healthcare sector and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users and discuss some of the issues that can arise when dignity and privacy are not respected.
Duration: 50 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
Duration: 45 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Display Screen Equipment Training

These courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment.
A ‘user’ is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’.
So, what do we mean by display screen equipment? The first thing most people think of is a computer monitor. But that’s not the only thing it refers to. Display screen equipment could also mean laptops, tablet PCs, televisions, smartphones, CNC control pads, portable diagnostic screens or equipment containing cathode ray tubes (CRTs).
The Health and Safety (Display Screen Equipment) Regulations contain special directives covering DSE safety. Both employers and employees have responsibilities under the legislation. This course fulfils your statutory training obligations and covers among other things, the correct way to set up and use your display screen equipment safely. Reducing the risk of work-related conditions.
Duration: 50 minutes
Pass mark: 70%
IIRSM Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Duty of Care

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.
Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you must employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.
Duration: 50 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Effective Delegation

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on with it. However, delegating effectively can be difficult. It means identifying the right tasks to delegate, overcoming barriers to delegation and taking the time to delegate properly so that everyone knows what they’re expected to do and by when. When it’s done right the benefits are numerous and improve the working lives of everyone involved from the managers to the staff and it has wide ranging benefits to the organisation.
This course will start with the essentials - defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and to whom, the process of delegation and much more.
Duration: 110 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Electrical Safety

Electricity is the lifeblood of modern society. It enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment. However, although electricity has many benefits it can also be a hidden killer as it can’t be seen, felt, smelled or heard until someone encounters it.
This course will start by covering the many benefits electricity brings to society, as well as it’s key components - voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards.
It goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock. Towards the end of the course it includes an overview of the main standards, guidance and legislation that control the use of electricity in the workplace and finishes off by looking at simple maintenance plans and portable appliance testing, including who within an organisation would be best to carry out the various checks.
Duration: 45 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Emergency First Aid at Work (online refresher)

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut.
But what if you did find yourself confronted with a more serious situation? This emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.
In the most serious situations, a first aider’s role will be to assess the scene so that accurate information can be passed to emergency services and then to act appropriately to try and increase the patient’s odds of survival.
This is an annual online refresher for those who have previously undertaken an EFAW course.
Duration: 150 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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End of Life Care

End of life care should be several things, compassionate, cost effective, holistic and effective. There are usually several people involved in the care of people at the end of their life and it can be a difficult process to be a part of.
This course will provide you with information about what to expect, how to handle some of the emotions associated with this time and working with the other professionals involved in end of life care.
Duration: 25 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Epilepsy Awareness

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.
Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care.
This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Equality, Diversity and Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they mean and how do they affect you as an employer or employee? If you take the words on their own they are quite different. Equality is the state of being equal, especially in rights and opportunities. Diversity is the state of being different or varied.
However, these two things should not be looked at as opposite to each other, after all people can be different but they still have the same rights. When it comes to places of work there is legislation in place to ensure that we all meet our responsibilities in relation to equality and diversity, and one way to make sure we meet these responsibilities is through training.
Duration: 70 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Facebook for Business

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.
Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So, if you know that a trusted friend likes a brand, you’re much more likely to engage with that brand.
Facebook is essentially a platform designed to facilitate social interaction between people with whom you’ve already established some mutual recognition.
Duration: 80 minutes
Pass mark: 70%
CPD Approved
RRP £90 = VAT 
Price: £45 + VAT
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Fire Extinguisher

Our interactive online Fire Extinguisher course provides training in the use of fire extinguishers and how to tackle a fire using them. Some of the content includes identifying the types of fire extinguishers, pre-engagement action and the correct way of using a fire extinguisher.
Training employees in the use of fire extinguishers is a practical and cost-effective measure at helping to improve workplace fire safety and helping employees to prevent fires.
Duration: 25 minutes
2 modules require Pass 
mark: 70%, 1 module 
requires Pass mark: 100%.
 IIRSM Approved
RRP £25 + VAT
Our Price: £15 + VAT

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Fire Marshal

Fire marshals (sometimes known as fire wardens) are ordinary people trained to assist in emergency fire evacuation procedures at businesses and other organisations.
It is a legal obligation that workplaces must have enough fire marshals to deal with fire emergencies.
This course provides extensive knowledge of fire prevention, evacuation protocol and the appropriate use of fire extinguishers.
Duration: 220 minutes
15 modules require Pass
mark: 70%, 1 module
requires Pass mark: 100%.
RoSPA & CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Fire Marshal for Care Homes

This course covers the same content as the Fire Marshal course with additional content tailored specifically for employees that work in care homes.
Fire marshals (sometimes known as fire wardens) are ordinary people trained to assist in emergency fire evacuation procedures at businesses and other organisations.
It is a legal obligation that workplaces must have enough fire marshals to deal with fire emergencies.
This course provides extensive knowledge of fire prevention, evacuation protocol and the appropriate use of fire extinguishers.
Duration: 220 minutes
Pass mark: 70%
RoSPA & CPD Approve
RRP £35 + VAT
Our Price: £25 + VAT

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Forklift Truck Supervisor Training

Coming soon….

Handling Difficult People

Coming soon….

Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.
This course introduces the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information, and you will know how to access support if you have any questions regarding access to information.
The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.
Duration:
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Health and Safety for Child Minders

Coming soon…

Health and Safety in a Care Setting

Coming soon…

Infection Control

Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection, but why is this important? Every year at least 300,000 people develop a Health Care Associated Infection. This has a huge impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection prevention and control, patients will enjoy better health and more independence.
This course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Introducing GDPR

The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. This is an incredibly important change to data privacy regulations so understanding its correct implementation is vital for all UK businesses and organisations, and particularly for staff who regularly deal with personal data.
This online course is designed especially for those front-line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players - Data Protection Officers, Data Controllers, Data Protection Leads and Data Processors and covers the main categories of personal data, along with the six lawful bases for processing data, and how to audit the data your organisation holds. Other topics examined include the Seven Principles of the GDPR and the Eight Rights for Individuals, along with the importance of your Privacy Policy - how to construct one, and how to use it effectively when dealing with data subjects. Finally, there's important information on data breaches, how to avoid them and what to do if one is discovered and how to file a breach report.
Understanding the reasons for and scope of the GDPR can mean that data is handled professionally, securely and in compliance with the Law. This is a benefit for individuals and the company as it provides a level of confidence that things are being done correctly and protection from potential legal issues.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Introduction to Early Years Foundation Stage

The Early Years Foundation Stage, commonly referred to as the EYFS, is a framework that all Early Years providers, including childminders, must follow. This course aims to provide a gentle introduction to the expectations of the Early Years Foundation Stage, and it can also act as a refresher for those wanting to update their knowledge.
It will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted and the various policies and procedures that need to be in place. It also covers learning and development requirements, how to observe and assess the progress of children in your care and the safeguarding and welfare requirements laid out in the EYFS Framework.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Introduction to Emotional Intelligence

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. It will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers who want to enhance their skills.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.
Duration: 50 minutes
Pass mark: 70%
CPD Approved
RRP £65 + VAT
Our Price: £25 + VAT

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Introduction to HACCP Level 2

HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food safety management system that is used to identify, evaluate and control hazards which are significant for food safety.
Rather than being a reactive system, HACCP is pro-active. The focus is on prevention of hazards rather than relying mainly on end-product testing.
This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It shows you how to determine control points and how to avoid cross contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.
Towards the end of the course all this will be brought together by taking you step by step through the implementation of HACCP and see how the seven principles of HACCP are integrated into the whole process.
Duration: 80 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those who work alone within business premises, mobile workers and homeworkers.
It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.
Duration: 45 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Introduction to Risk Assessment

Risk assessment is a systematic method of looking at work activities and considering the things that could cause significant harm to people, property or the environment.
The most important purpose of risk assessments is to help prevent accidents and ensure the safety of employees and anyone affected by workplace activities. At the end of this course, candidates will understand what a risk assessment is and how to complete one.
To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies.
It then goes on to provide practical advice on how to identify hazards and analyse risk, before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.
Duration: 90 minutes
Pass mark: 70%
IIRSM Approve
RRP £35 + VAT
Our Price: £25 + VAT

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Introduction to the Safe Handling of Medicines

This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Leadership and Management in Adult Social Care

Coming soon…

Leadership and Management Early Years Child Care

Coming soon…

Leadership Skills

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Duration: 90 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Learning Disability Awareness

Learning disabilities, however they are acquired, are lifelong. They are neurological disabilities and as such affect how an individual understands and remembers information, how they learn and communicate. People can be born with learning disabilities or they may acquire them later in life.
There are many differing types of learning difficulties and they can exhibit in many ways and with many different characteristics.
This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person-centred approach to care will get the best results, look at how management personnel must perform, and at the needs of the individual. It will also discuss overcoming the stigma attached to learning disabilities and much more.
Duration: 50 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Level 1 Food Safety (catering)

Food handlers and their employers have a legal duty to manage food safely. These obligations are set out by several EU and UK laws. These laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption.
Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences.
Training your employees with our online system will go a long way to giving them a greater awareness of the dangers that poor food safety standards pose, as well as how food safety risks arise and how to control and prevent them.
Our Level 1 Award in Food Safety is a great solution for new staff and can act as induction training into the basics of food safety. The course is suitable for employees with no prior food safety knowledge and for those handling low-risk or wrapped foods. The course does not cover food preparation so is generally suitable for waiting or check out staff as well as kitchen porter and back of house staff.
Split into four modules, our Level 1 Award provides an invaluable training resource for educating staff about the legislation and risk control of food safety. After each module there is a set of questions that needs to be answered with a passing mark of 75% before candidates can continue to the next module.
This is specific to those within the catering industry.
Duration: 50 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 1 Food Safety (Manufacturing)

Food handlers and their employers have a legal duty to manage food safely. These obligations are set out by several EU and UK laws. These laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption.
Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences.
Training your employees with our online system will go a long way to giving them a greater awareness of the dangers that poor food safety standards pose, as well as how food safety risks arise and how to control and prevent them.
Our Level 1 Award in Food Safety is a great solution for new staff and can act as induction training into the basics of food safety. The course is suitable for employees with no prior food safety knowledge and for those handling low-risk or wrapped foods. The course does not cover food preparation so is generally suitable for waiting or check out staff as well as kitchen porter and back of house staff.
Split into four modules, our Level 1 Award provides an invaluable training resource for educating staff about the legislation and risk control of food safety. After each module there is a set of questions that needs to be answered with a passing mark of 75% before candidates can continue to the next module.
This is specific to those within the manufacturing industry.
Duration: 50 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 1 Food Safety (retail)

Food handlers and their employers have a legal duty to manage food safely. These obligations are set out by several EU and UK laws. These laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption.
Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences.
Training your employees with our online system will go a long way to giving them a greater awareness of the dangers that poor food safety standards pose, as well as how food safety risks arise and how to control and prevent them.
Our Level 1 Award in Food Safety is a great solution for new staff and can act as induction training into the basics of food safety. The course is suitable for employees with no prior food safety knowledge and for those handling low-risk or wrapped foods. The course does not cover food preparation so is generally suitable for waiting or check out staff as well as kitchen porter and back of house staff.
Split into four modules, our Level 1 Award provides an invaluable training resource for educating staff about the legislation and risk control of food safety. After each module there is a set of questions that needs to be answered with a passing mark of 75% before candidates can continue to the next module.
This is specific to those within the retail industry.
Duration: 50 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 2 Food Safety (catering)

The Level 2 Award in Food Safety is designed to cover food safety for anyone working in catering or an environment where food is prepared, cooked and handled.
Some of the topics covered on the course include why food safety is important, the legislation, the prevention of contamination, control of contamination through safe storage and temperatures, and how food becomes contaminated.
Following the completion of each module candidates will need to answer a set of questions to test their knowledge and learning and will need to achieve a pass mark of 75% in order to continue to the next course module.
This is specific to those within the catering industry.
Duration: 75 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 2 Food Safety (Child Care)

Coming soon…

Level 2 Food Safety (manufacturing)

The Level 2 Award in Food Safety is designed to cover food safety for anyone working in manufacturing or an environment where food is prepared, cooked and handled.
Some of the topics covered on the course include why food safety is important, the legislation, the prevention of contamination, control of contamination through safe storage and temperatures, and how food becomes contaminated.
Following the completion of each module candidates will need to answer a set of questions to test their knowledge and learning and will need to achieve a pass mark of 75% in order to continue to the next course module.
This is specific to those within the manufacturing industry.
Duration: 75 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 2 Food Safety (retail)

The Level 2 Award in Food Safety is designed to cover food safety for anyone working in retail or an environment where food is prepared, cooked and handled.
Some of the topics covered on the course include why food safety is important, the legislation, the prevention of contamination, control of contamination through safe storage and temperatures, and how food becomes contaminated.
Following the completion of each module candidates will need to answer a set of questions to test their knowledge and learning and will need to achieve a pass mark of 75% in order to continue to the next course module.
This is specific to those within the retail industry.
Duration: 75 minutes
Pass mark: 75%
RoSPA & CPD Approved (Also meets Irish legislation)
RRP £25 + VAT
Our Price: £15 + VAT

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Level 3 Supervising Food Safety

Coming soon…

LinkedIn for Business

Linkedin is a very well established and respected social network with over 259 million users in more than 200 countries. It is known as “Facebook in a Suit” or the most professional level of social networking for businesses.
Linkedin is a very valuable tool to find the key decision makers within certain companies. It is used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch, making such contact much more effective.
It is a social network for professional people. Normally a person would create a Linkedin profile that would include career details and would update their information periodically as to their current appointment. It would often include a personal statement, personal web address and possibly testimonials from employers and members of staff. If the person has interests both professionally and personally, they may subscribe to one or more interest groups to receive updates and discussion opportunities.
Duration: 45 minutes
Pass mark: 70%
CPD Approved
RRP £90 + VAT
Our Price: £45 + VAT

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Lockdown Procedure in Schools

In the last decade the threats to our society have multiplied and evolved in many ways. Terrorist organisations have transferred their fight from Iraq and Afghanistan to our back garden, Europe – and we have seen the damage that a small number of determined individuals can do.
This course will start by introducing the role of the lockdown officer, then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.
The course is aimed at teachers, school administrators and support staff. It gives them an overview of what to expect and how to act in a lockdown situation and is intended to inform and prepare staff rather than alarm them.
Being prepared and knowing how to handle an emergency can be invaluable as it means that proactive positive action can be taken to protect yourself and others in your care.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Managing Meetings

Everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and that successful outcomes are achieved.
It covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Duration: 60 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Managing Sickness and Absence

Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop-in morale.
This course will help you to understand the different types of absence and identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings.
The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies and legislation.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Manual Handling

Manual handling, or to be accurate, incorrect manual handling, is one of the most common causes of injury at work. To try and combat manual handling problems, the Manual Handling Operations Regulations were introduced.
The regulations lay out duties for both employees and employers. They give a general requirement that employees must be trained to manually handle correctly including the use of any mechanical equipment their employer provides to handle loads safely.
This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.
Please note that this is an awareness course only. If your duties include manual handling you will also need further practical training, and you can get in touch with us to arrange this.
Training employees with an online system will go a long way to giving them greater awareness of the dangers that poor manual handling poses, as well as covering safe handling techniques, practical solutions to manual handling issues and the use of mechanical aids.
Duration: 75 minutes
Pass mark: 70%
CPD Approved (Also meets Irish legislation)
RRP £35 + VAT
Our Price: £25 + VAT

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Mental Capacity Act and Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are always treated fairly.
It also introduces the deprivation of liberty safeguards. These safeguards provide a framework for approving the deprivation of liberty for people who lack the capacity to consent to treatment or care in either a hospital or care home setting.
Duration: 75 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Mental Health Awareness

People often equate the words mental health with mental illness and there are many definitions of what mental health is. Mental health issues can happen to anyone despite social background, intelligence, gender or other factors.
This course explains the difference between mental health and mental illness. It covers the symptoms of several the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions.
We will also be providing some practical advice on how you can work effectively with those affected by these conditions.
Duration: 25 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Negotiation Skills

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all this together and become a more effective negotiator.
Duration: 46 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Noise Awareness

Noise at work can cause hearing damage that is permanent and disabling. This damage is preventable if the right steps are taken but once your hearing has gone it will not come back. It can also interfere with communications by stopping people from being able to understand or follow conversations and it can make verbal warnings or alarms harder to hear. These issues can lead to further safety risks that put people at risk of injury or even death.
This course will show you how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the main laws that apply and introduce you to noise level limits.
It covers some of the specific health risks and how to avoid them by producing risk assessments, action plans and through the provision of appropriate Personal Protective Equipment.
It concludes by examining how to provide information and instruction to employees, along with the most professional way to conduct health surveillance of the workforce.
Duration: 55 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Nutrition and Hydration

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong.
This course starts by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition, and the steps you can take to deal with this condition.
Duration: 65 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Objective Setting

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. Objectives also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and adjust as necessary.
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them. It concludes with some tips for successful objective setting.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Paediatric First Aid

First aid covers a multitude of skill sets and responses to many medical situations. Its primary aim is to provide immediate medical care and treatment that will either resolve the situation (in less serious 'everyday' cases) or provide an essential short-term emergency stopgap until professional medical assistance is in place.
The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all the key topics including emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries.
Paediatric first aid is a skill that would be useful for anyone that works with children and infants. This includes those working in nursery, school and pre-school environments, as well as professional childminders, club leaders and sports coaches.
Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.
Duration: 115 minutes
Pass mark: 70%
Approved
RRP £35 + VAT
Our Price: £25 + VAT
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Person Centred Care

Person Centred Care (the term) originated in the 1940s and proposed taking a holistic view of service users in care settings. This means getting to know the person and then tailoring their care as much as possible to meet their specific needs.
Person centred care is now a key principle outlined in current legislation and it plays an important part in the standards that they set out which must be followed by all care professionals working in this country.
This course will give you an understanding of person-centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting.
It starts by explaining what we mean by person-centred care and where this term originated. It then goes on to analyse the values represented by person-centred care and explains why care should be as much as possible tailored to each service user.
Finally, it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.
Duration: 45 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Positive Handling in Schools

Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending prosecution, maybe with an injury.
This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour. It will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at what the law states on this subject and finally best practice in theory if you ever do need to restrain a pupil.
Duration: 100 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people's jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you are prepared enough? What about the structure? The content? How should you use visual aids? Being a successful presenter also involves understanding your audience, their expectations and needs.
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Duration: 55 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Prevent Duty

Intelligence indicates that further terrorist attacks in our country are ‘highly likely’. Experience tells us that the threat comes not just from foreign nationals, but from terrorists born and bred in Britain. It is therefore vital that our counter-terrorism strategy contains a plan to prevent radicalisation and stop would-be terrorists from committing mass murder.
The Prevent strategy, published by the Government is part of the overall counter-terrorism strategy.
This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk-based approach, what to do if you are concerned and much more.
Duration: 65 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service.
Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Duration: 75 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Project Management

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful.
There are many tools and approaches to managing projects, from a simple ‘to do’ list, to complex methodologies. When a project is managed correctly it ensures that there’s a sound business reason for undertaking the project, that it’s clear who’s involved in delivering the project, what the expected outcomes are and how resources and risks will be managed throughout the project. When it’s done poorly the project can suffer from feature creep, delays, go over budget or not get finished at all.
This course covers some of the common project management methodologies, setting goals, and achieving them, identifying the need for a project to be started, using key project management tools and much more.
Duration: 90 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Safeguarding Adults

This course is aimed at anyone who has a duty of care for or meets adults in need of care and support, either as a paid professional or a volunteer. This includes, but isn’t limited to, those that work in domiciliary care, the NHS, community centres, prisons or with a family member at home, and sets out the roles and responsibilities everyone must undertake to protect an adult’s right to live in safety, free from abuse and neglect.
You and the organisation you work for must take appropriate and proportionate measures necessary for the protection of adults in your care, while still ensuring they are supported and empowered to have control over how they want to live their lives and this course can bring you one step closer to being able to do this.
During this course you will hear many facts, figures and details surrounding the risk to adults in need of care and support, the types of abuse suffered, and key safeguarding legislation put in place to minimise the abuse of adults with care and support needs. By the end of this course, you will have learned a better understanding of safeguarding principles and be able to apply them to your role.
This includes being able to define the key terminology in relation to safeguarding, identify the principle laws that relate to safeguarding and why they have been put in place to minimise abuse, recognise and respond to the ten types of abuse suffered by vulnerable adults, identify and report concerns of abuse or neglect, describe your role, responsibilities and boundaries, ensure people are supported and encouraged to make their own decisions and give informed consent, and finally manage the environment to minimise the risk of abuse.
Duration: 80 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Safeguarding Children

Everyone, regardless of their age, gender, religion, ethnicity or background has the right to a healthy, happy life. Safeguarding is about minimising and managing the risks to vulnerable individuals. This course, ‘Safeguarding Children’, is aimed at anyone who has a duty of care for or meets children in their chosen profession. Although most children are brought up in loving, nurturing environments and grow up to lead happy lives, the subject must be discussed in order to better protect those children that need it most.
During this course you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children. Once you can recognise the signs of possible abuse and know the steps you should take if you suspect it you will be better able to protect the children in your care.
Duration: 75 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Safeguarding for Early Years

Coming soon…

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.
You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.
We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.
We’ll look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.
Duration: 120 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Search Engine Optimisation for Business

Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put your website in a prime position on Search Engine Results Pages.
The key is understanding what search engines need, and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.
Duration: 80 minutes
Pass mark: 70%
CPD Approved
RRP £149 + VAT
Our Price: £75 + VAT

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Sexual Harassment in the Workplace

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening, and all workers are protected by law from sexual harassment.
Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment.
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
The course covers investigation from the employer's perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
Duration: 55 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Sharps Awareness

There is a common misconception that sharps injuries are only of concern to medical and care staff. However, it is not uncommon for people in other industries such as waste disposal to encounter used sharps. In this course we'll start by looking at some statistics relating to discarded needles, then define 'sharps' and look at the different types that can be found in 'sharps litter', ranging from needles, syringes and scalpel blades to broken glass, knives, scissors and nails.
The course covers the primary and secondary risks from sharps. It looks at the responsibilities of employers and how they must use risk assessment to ensure workers safety as much as possible and then takes a detailed look at Hepatitis B, Hepatitis C, HIV and Tetanus. There is a section on the Chain of Infection, helping you to understand how an infection gets passed on, and what steps can be taken to break the chain and stop the process.
There’s always a probability of picking up an infection from a needlestick injury, and the course addresses the factors that can affect this. It's important to always handle discarded sharps safely so the course will take you through the equipment you need, including litter pickers, forceps, disinfectant sprays and gloves, along with the correct techniques you should employ to avoid injury.
This subject will be further expanded on by detailing the correct sharps handling procedures, including how to dispose of discarded sharps safely, how to remove disposable gloves to minimise cross-contamination, and correct hand washing procedures. Finally, it'll cover how to report discarded sharps and the correct procedures to follow if you're unlucky enough to receive a sharps injury.
Duration: 55 minutes
Pass mark: 70%
CPD Approval - pending
RRP £25 + VAT
Our Price: £25 + VAT

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Slips, Trips and Falls

Slips, trips and falls account for almost a third of non-fatal injuries at work. It is a widely held belief that with just a few minor changes to working practices and attitudes this could be reduced significantly.
This course will introduce you to some of the statistics relating to slips, trips and falls and dispel some of the myths surrounding them. It also touches on the law as it relates to slips, trips and falls. It contains real examples of where things have gone wrong and some practical steps that could have been taken to prevent these incidents.
The course also covers some of the straightforward changes that can be made in most businesses to significantly reduce the risk of a slip, trip or fall incident occurring. The final module takes this to the next level and looks at it from a management perspective.
Duration: 60 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Social Media for Business

The Internet has changed our lives both personally and commercially. The boundaries between personal and business communication are now much less defined. Three quarters of us in the developed world use the internet and social media has become a serious business marketing technique with over 90% of businesses with an in‐house marketing department using social media for marketing and committing up to 20% of marketers time in that direction.
So far as your social media audience in concerned, 43% of people aged 20‐29 spend more than 10 hours a week on social media sites.
The starting point in any social media activity for business is your website or microsite and your social media activities will invariably be referencing this site so that the first measurement of success in your social media activity will be the traffic you’re generating for your site through social media channels.
This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third-party specialists.
Duration: 100 minutes
Pass mark: 70%
RRP £149 + VAT
Our Price: £75 + VAT

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Stress Management

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands being placed on them’. This can come from any aspect of their life, but it often comes from demands placed on them at work.
So why is stress a problem in the workplace? Well, the latest estimates show the total number of cases of work-related stress depression or anxiety account for 39% of all work-related illness. Some occupations may be more susceptible to stress but it can affect anyone and can impact on health, ability to function effectively at work and at home and in relationships.
This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
Duration: 30 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Stroke Awareness

Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability. Being aware of the causes and symptoms will help you act fast in a situation where you suspect someone is having a stroke and provide them with the best chance of receiving the treatment they need and minimising the long-term impact of the condition.
Having a knowledge of the symptoms of stroke can equip you to identify these and act quickly if you are in contact with someone who has a stroke. The quicker medical treatment can be administered to the person suffering a stroke the better the outcome is likely to be.
This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer-term impact of the condition.
Duration: 55 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Theory Test for Counter Balance & Reach Trucks

Coming soon….

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined.
Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
Duration: 55 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Time Management

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said than done.
We’ve all experienced that feeling of having more work to do than we can possibly complete in the time we have. This can lead to increased stress, dissatisfaction, and demoralisation. This course can help by introducing you to some of the theories and techniques of time management that can really make a difference.
Duration: 105 minutes
Pass mark: 70%
CPD Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Twitter for Business

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.
Using Twitter successfully requires a significant commitment of time – being active is key to your success. It’s all about the image you create, and the best‐viewed companies are the responsive ones.
Twitter is a real‐time information sharing network where users can share messages, news, images, opinions and links via short bursts of information called ‘tweets’. Even though Twitter is a simple service, it’s still important to understand the mechanics of it thoroughly.
Duration: 55 minutes
Pass mark: 70%
CPD Approved
RRP £90 + VAT
Our Price: £45 + VAT

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Understanding your role in Care

Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty.
Choosing a job in health and social care means you want to make a difference to other people's lives by supporting and caring for them, so they can thrive, and their quality of life is enhanced. To work in a professional manner and provide the best quality of care, you need to know the duties, responsibilities and boundaries of your job.
This course will define social care and talk about why people choose it as a career and what it’s goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally, it will touch on dealing with conflicts at work.
Duration: 40 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Work at Height

This course is aimed at anyone who undertakes work at height, or who employs people who regularly work at height.
The term work at height applies to a wide range of situations ranging from the obvious ones like working on platforms, ladders, scaffolds or stages to working alongside deep trenches. This is because the crucial thing to understand about work at height is that it’s not how high up you are, but how far you can fall. ‘Falls’ doesn’t just mean people falling from heights. If materials or equipment fall, that will obviously present an equally dangerous hazard to anyone below.
All work at height situations are covered by health and safety legislation, mainly the Work at Height Regulations 2005. These regulations confer legal duties on employers and employees to assess, control and minimise risks and hazards from work at height.
This course covers topics including the dangers of work at height, the regulations, the hierarchy of controls, assessing risk and much more.
Duration: 105 minutes
Pass mark: 70%
RoSPA Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Working in Confined Spaces

This course will cover the legislation associated with working in confined spaces, what constitutes a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue.
This is an awareness course only, designed for people who need to be aware of the hazards and risks of confined space working. If you are required to perform any work activity in, or in the proximity of, a confined space then you will also need to have an ‘approved’ standard of practical training at the ‘appropriate’ level.
Duration: 25 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Working Safely

Working safely is in the interest of all staff – both employers and employees. Although most of the legal duties fall to the employer, health and safety law is one of the few pieces of legislation in the UK that places duties on the employee as well. There are three reasons for managing risk at work that bring benefit for all concerned – (1) Moral - not causing harm to work colleagues, (2) Legislative - the law requires it and (3) Financial - all accidents bear a cost to both parties.
Workers have an expectation to go home at the end of the working day not having been injured by any workplace activity. Most workers feel that accidents are something that only happen to other people. The reality is that too many workers are coming to harm by not observing health and safety laws and not working to safe systems of work. That’s where our working safely course can help.
The course covers why we should work safely, defines hazards and risks, identifying common hazards, improving safety performance and protecting the environment. Training is a big part of changing attitudes towards taking risks in the workplace and can make a real difference.
Duration: 105 minutes
Pass mark: 70%
RoSPA & IIRSM Approved
RRP £65 + VAT
Our Price: £45 + VAT

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Working within the Private Security Industry

In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks.
This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry.
It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with as well as communication skills. This includes tips for effective radio communication and instructions on how to use the phonetic alphabet.
This course covers a wide range of roles in the Private Security Industry, their various responsibilities and how these are affected by the law. It also includes a wide overview of the health and safety concerns that should be considered by those working in the industry.

Duration: 90 minutes
Pass mark: 70%
 Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Workplace Health & Safety

At the end of this course you will understand health and safety legislation and be able to list common causes of accidents.
You will be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques, describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and know how to deal with and report an accident.
Duration: 45 minutes
Pass mark: 70%
IIRSM Approved
RRP £35 + VAT
Our Price: £25 + VAT

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Your Personal Development

A key part of your progression within the adult social care sector will be focused on your personal development. In several sectors, it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance.
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK.
It will also discuss the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more.
Duration: 35 minutes
Pass mark: 70%
CPD Approved
RRP £25 + VAT
Our Price: £25 + VAT

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Marshland Training Services

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Marshland Training Services are the online training branch of Safety Security and Training.

Safety Security and Training (SST) Ltd trading as Marshland Training Services. Company registered in England and Wales No: 08966541. Registered Office: 48 King Street, King’s Lynn, Norfolk PE30 1HE. VAT Number: GB193479268
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